Returns & Refunds

Items must be returned within 14 days of the date shown on the dispatch note.

Items must be returned at the customer’s expense.

You must obtain proof of postage just in case your order is lost on its way back to us.

Items must be unworn and unwashed.

Pierced jewellery cannot be returned for health and hygiene reasons.

Items must have all tags attached.

Please note this does not affect your statutory rights in respect of damaged or defective products

Approximate refunds times:

Bank Account payments will take 5 – 10 working days of receipt of returned order
PayPal payments will take 1 – 2 working days of receipt of returned order